Win Customer Satisfaction and Streamline Complex Support Tasks
Experience seamless ticket management with automated cruise control
Automatically prioritize, assign, and categorize incoming tickets, fostering collaboration and teamwork. This streamlined process optimizes support operations, let agents to focus on addressing critical tickets and enhancing customer satisfaction, ultimately converting tickets into sales.
Lightning-fast resolutions for a wow-worthy support experience
Boost engagement and conversions with automated chatbots: FAQs, Autoresponders, Product recommendations, Discount codes. Effortless track orders via self-branded widget, no extra integration needed.
Unified Customer Channels on One Platform
Unlock Omnichannel availability without added costs. Provide responsive service 24/7 on Facebook, Instagram, WhatsApp, Email, Live Chat, and beyond, across multiple storefronts. No extra hiring required thanks to automated responders.
Utilize customer insights to deliver highly personalized service
Seamlessly integrate with Shopify for effortless customer support. Consolidate order history, loyalty status, subscriptions, and more into easily accessible customer profiles. Equip your team with comprehensive user information and tags for personalized responses, No more tab switching.
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Enhance your entire Customer Experience Journey with Willdesk
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More than 30,000 Shopify businesses delight their customers with Willdesk